Which term describes the ongoing management of IT services after implementation?

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Study for the SPEA-V 369 Managing Information Technology Exam. Prepare with multiple choice questions and flashcards, each with hints and explanations. Ready yourself for success!

Multiple Choice

Which term describes the ongoing management of IT services after implementation?

Explanation:
Ongoing management of IT services after implementation is all about day-to-day operations, keeping the service up, monitored, and supported. Once a solution is planned, designed, and built, its life cycle moves into running—the phase where you handle incidents, perform routine maintenance, monitor performance, and ensure service levels are met. This is distinct from planning (deciding what to do and how), designing (defining the architecture and detailed specifications), and building (constructing and configuring the system). So, the term that best describes the ongoing management after implementation is running.

Ongoing management of IT services after implementation is all about day-to-day operations, keeping the service up, monitored, and supported. Once a solution is planned, designed, and built, its life cycle moves into running—the phase where you handle incidents, perform routine maintenance, monitor performance, and ensure service levels are met. This is distinct from planning (deciding what to do and how), designing (defining the architecture and detailed specifications), and building (constructing and configuring the system). So, the term that best describes the ongoing management after implementation is running.

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