Which is NOT one of the three core IT capabilities?

• A. People
• B. Process
• C. Strategy
• D. Technology

Answer: (C)

Three core IT capabilities are people, process, and technology. These are the practical levers you actively work with to deliver IT services: the people who perform the tasks, the processes that govern how work is done, and the technology that enables the work. Strategy, while essential for guiding IT goals and ensuring alignment with the business, sits above these capabilities rather than being one of the core operable capabilities itself. It shapes priorities, governance, and roadmaps, but it isn’t a day-to-day capability you deploy alongside the people, process, and technology. So, the option that is not part of the three core IT capabilities is strategy.