Which function is included in ERP capabilities?

• A. Marketing
• B. Supply Chain
• C. Customer Service
• D. Product Design

Answer: (B)

ERP systems integrate essential internal processes across the business, and a central capability they provide is managing how materials, information, and finances move from suppliers to customers. The Supply Chain function fits this integration because it covers planning, procurement, production, inventory, and logistics in one coordinated system, helping align demand with supply and streamline fulfillment. Marketing and customer service are typically handled by CRM components, and product design by PLM or engineering tools, rather than the core ERP scope, making Supply Chain the best fit for ERP capabilities.