What is the role of an IT steering committee?

• A. To manage daily IT help desk tickets and routine maintenance
• B. To write code and deploy software
• C. To provide executive oversight, approve major investments, and ensure alignment with strategy
• D. To handle vendor invoicing and contract renewals

Answer: (C)

IT governance focuses on ensuring IT investments and initiatives support the business strategy. The IT steering committee is the top-level executive body that provides strategic direction, approves major investments, and ensures that projects and budget decisions align with the organization’s goals. It also oversees the IT portfolio, balancing resources, monitoring risk, and upholding governance standards. Operational tasks like handling daily help desk tickets, coding and deploying software, or managing vendor invoices and renewals are handled by dedicated teams in operations, development, and procurement, not by the steering committee. Because this option captures executive oversight, major investment approvals, and strategic alignment, it best describes the steering committee’s role.