Shadow IT is best described as

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Study for the SPEA-V 369 Managing Information Technology Exam. Prepare with multiple choice questions and flashcards, each with hints and explanations. Ready yourself for success!

Multiple Choice

Shadow IT is best described as

Explanation:
Shadow IT refers to technology solutions used within an organization without the formal involvement, approval, or provisioning of the official IT group. Teams and units often seek faster, more flexible tools to meet immediate needs, so they turn to unsanctioned apps, services, or devices. This is why it’s described as IT offerings not provided by or sanctioned by the organization’s IT function: the solutions operate outside the established governance and support framework. The other ideas describe IT that is officially managed, governed, or part of a training program, which doesn’t capture the unapproved, off-book nature of shadow IT.

Shadow IT refers to technology solutions used within an organization without the formal involvement, approval, or provisioning of the official IT group. Teams and units often seek faster, more flexible tools to meet immediate needs, so they turn to unsanctioned apps, services, or devices. This is why it’s described as IT offerings not provided by or sanctioned by the organization’s IT function: the solutions operate outside the established governance and support framework.

The other ideas describe IT that is officially managed, governed, or part of a training program, which doesn’t capture the unapproved, off-book nature of shadow IT.

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